Shipping

Seed is alive, so heat is the enemy

A packet that spends a week in a hot van germinates worse than one that does not. Everything below is how we pack and route seed out of Jaipur to keep that from happening.

Packed in

1 business day

Picked, checked and boxed at our Jaipur, Rajasthan workspace.

In transit

2-8 business days

2–5 working days to a metro, 4–8 working days to the rest of India.

Door to door

3 to 9 business days

Counting our packing time, start to finish.

Dispatch and handling

Anything confirmed before 3:00 PM IST on a working day joins that evening’s pickup; anything after it is packed the next working morning. We dispatch Monday to Saturday and do not ship on Sundays or public holidays.

Packets go into a padded envelope with a foil-lined sleeve rather than a bare carton, because a parcel left on a Jaipur loading bay in May reaches temperatures that shorten seed life on their own. Nothing is shipped in a sealed plastic bag without a desiccant, and packing dates are written on the pack rather than only in our records.

What shipping costs

Delivery is free on orders of ₹999 and above. Below that threshold a flat ₹49 is added at checkout, anywhere in India — we do not charge more for a distant PIN, and we do not quietly fold the courier fee into the product price.

Cash on Delivery is available across most of the country. A handful of remote PINs sit outside our couriers’ COD network and very high-value baskets may be prepaid-only; in both cases the checkout tells you before you place the order, not after.

Couriers and tracking

We ship with Delhivery and India Post. Which one carries your parcel depends on the destination PIN, not on what you paid.

A tracking link goes out by email and SMS on the day we hand the parcel over. Courier scans can lag by a day, particularly over a weekend, so a link that looks frozen on Saturday is usually moving again by Monday. If it has genuinely not updated in seventy-two hours, tell us and we will chase the courier ourselves.

Addresses we cannot reach

  • India only — we do not ship internationally
  • street addresses only; no PO boxes, no APO or FPO addresses
  • a parcel returned as undeliverable can be re-dispatched, charged at the flat rate above

Questions about a delivery go to [email protected], and we answer during Monday – Saturday, 10:00 AM – 6:00 PM IST. Closed on Sundays and public holidays.